At KPS Naturals, we are committed to delivering fresh, authentic, and 100% natural cold-pressed oils safely and on time. Please read our Shipping Policy before placing an order.
1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festivals, special promotions, or high-demand periods, processing times may be slightly longer.
2. Delivery Time
Estimated delivery times are:
- Within Andhra Pradesh & Telangana: 2–4 business days
- Other States in India: 4–7 business days
- Remote Locations: 5–10 business days
Delivery times are estimates and may vary depending on courier services, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- We may offer Free Shipping on selected products or orders above a specified value as part of promotional offers.
4. Delivery Partners
To ensure safe and timely delivery, we work with trusted courier and logistics partners across India.
5. Order Tracking
Once your order is shipped, you will receive shipping details and tracking information via SMS, WhatsApp, or email (where applicable).
6. Delivery Address
Please ensure that your shipping address and contact number are accurate when placing an order.
KPS Naturals is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
7. Delayed Deliveries
Although we strive to deliver every order on time, delays may occur due to:
- Natural disasters
- Extreme weather conditions
- Transportation disruptions
- Government restrictions
- Courier service delays
- Public holidays
We appreciate your patience and understanding in such situations.
8. Damaged or Leaking Products
If you receive a damaged, leaking, or incorrect product:
- Contact us within 48 hours of receiving the order.
- Share clear photographs of the product and packaging.
- After verification, we will arrange a replacement or refund, as applicable.
9. Delivery Attempts
Our courier partner will make reasonable attempts to deliver your order.
If delivery cannot be completed due to customer unavailability or incorrect address details, additional shipping charges may apply for re-delivery.
10. Service Area
Currently, KPS Naturals ships products across India.
For bulk orders or special delivery requests, please contact us directly.
11. Contact Us
If you have any questions regarding shipping or your order status, please contact us.
KPS Naturals
📞 Phone: +91 9966929097, +91 8500990613
📧 Email: kpsoils@gmail.com
📍 Location: India
Thank you for choosing KPS Naturals. We take great care in packaging and delivering our traditional cold-pressed oils so they reach you fresh, pure, and in excellent condition.